FAQ
Questions, answered.
What people usually ask before starting a home security project.
Getting started
How does a project start?
With a consultation: you tell us about your property and what worries you, and we recommend a plan and a quote.
Do you review the property first?
Reviewing the property is part of the process. How and when it happens is confirmed when you get in touch.
How do I get a quote?
Send us a quote request describing your property and we will get back to you.
Can you work with a system I already have?
We start by reviewing what you already have and what makes sense to keep.
Installation
What does professional installation include?
Planning, installation, configuration, testing, and a walkthrough. The exact scope is confirmed in your quote.
How long does an installation take?
It depends on the size of the property and the scope of the project. We will confirm a timeline in your proposal.
Will I know how to use the system?
A walkthrough is part of the process, so you feel confident using your system from the start.
After installation
What if something stops working?
Support and warranty terms will be confirmed in your quote.
Do you offer professional monitoring?
Monitoring options, if any, will be detailed when you request a consultation.
Pricing and service area
How is pricing determined?
It depends on the scope of the project. You receive a clear quote before any work begins.
Is the initial consultation free?
Consultation details will be confirmed when you get in touch.
Where do you work?
We work in the Houston and Katy, Texas area.